worst customer service I have EVER experienced! Contradicted everything I said from how much money I make a year.
Is it because I'm Hispanic that I couldn't possibly make the money I stated that I made? Salesman tried to make me out to be a liar with how much I was offered for my car as a trade in at another dealership. Girls Amanda and Dominic who answered the phones when I called to complain to a manager were rude spoke to me in a way you couldn't imagine. Kept me on hold for 10 minutes each of the 3 times I called back to speak to a manager.
Conveniently a manager was not able to speak to me At all. Were so unprofessional that they couldn't even give me the number to their corporate office because I wanted to complain to someone. Told me they didn't have that information in the store! How do you not have that information?
It's your corporate office!! I am a manager in retail and I know that every store has access to that kind of information.
My parents have tried buying cars from them as well and always had a bad experience as well! I'm a young woman who knows a lot of people so they didn't just lose me as a customer they lost everyone I know plus more!
Monetary Loss: $23000.